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You may already be aware of a recent security flaw disclosed in respect to Intel processors (other processors may be affected but as yet no confirmed reports) as used in IT systems, these flaws have been named Meltdown and Spectre.

These flaws have the potential to allow an attacker to bypass kernel access protections such that regular apps can read the content of kernel memory. However it is important to note that there have been no reports of anybody exploiting this vulnerability at this stage.

The mitigation is to provide isolation between apps and the kernel by means of OS/Application patches and firmware updates for affected processors, however, there is potential that the extra software processing and mitigation methods may have some impact to system performance, but this is very dependent on workloads and how they use speculative processing of data. Read More

Christmas 2017 Office Hours

Asckey Data Services Ltd. will remain open up to and including Friday 22nd December 2017. The office will be closed from 4pm on Friday 22nd December 2017 and reopens on Tuesday 2nd January 2018.

For customers with a genuine emergency on 24/7 support contracts or with a priority 1 emergency, please email Coverage will be very limited during this period and response times will vary.

We wish you all a Merry Christmas and a Happy New Year!

Professional FM recognition

The professional body for Facilities Management BIFM has today announced its 2017 award winners.

BIFM offer professional skills development, training and accreditation for the FM industry.

Their website states “With BIFM as a facilities management professional you can build your skillset and develop professionally to achieve all-round excellence in facilities management. Whether it’s to help deliver outstanding FM in your current role or to reach long-term career goals, we can support you throughout your FM career.”

Dataflex Reports 2017 released

The new Dataflex Reports v6.0 release from Data Access includes a wealth of new features including:

  • Barcode Support
  • Performance improvements
  • Functions and function editor
  • Embedded SQL

Next steps:

Commissioning white paper

Outsourcing Commissioning support – take cover with packaged IT services

Picture1“Outsourcing essential service support functions to proven industry experts can help deliver essential support functions via established, targeted service experts. The complex area of IT and data management can present specific challenges in relation to skills and resourcing that can soon escalate and become unwieldy. Outsourcing both physical and cloud based system support offers a reliable, secure and cost effective solution.”

Read the new Commissioning White Paper from Asckey and discover how outsourcing commissioning support can help provide vital business continuity and improve operational efficiency. Read More

Important Dataflex updates

Recent issues have been addressed following the release of DataFlex 18. Please access the DataFlex Europe website for details.

fmfirst Mobile

Considerable savings can be made by implementing hand-held technology and remote working for increased efficiency and productivity of remote staff including engineering and trade staff.

Remote workers receive full details of a task, eliminating the need to carry paper tickets or seek the use of a PC terminal. fmfirst® Mobile Task Management (MTM) allows you to direct resources to where and when they are most needed.

Benefits include:

  • increased efficiency of remote mobile workforces
  •  live data updates – accurate data monitoring and reporting
  •  full system integration – all entries, events and timings are uploaded to the central fmfirst® system for full integration into the standard operating, reporting and auditing process
  •  enhanced Service Level Agreement (SLA) attainment
  •  instant allocation of instructions – technicians receive complete information and instructions remotely in real time
  •  full record of events and timings are uploaded to the host fmfirst® system for full integration into central  operating, reporting and auditing systems
  •  information captured at source reduces error rates and eliminates double entry
  •  powerful, lightweight portable devices are easy to use with minimal training
  • Read More

    IGSoC Compliance

    HSCIC logoAsckey continue to maintain their IGSoC toolkit acreditation with yearly assessment pass rate averaging at an average 95% pass rate. Asckey’s current IGSoC accreditation is at level 2.

    The Information Governance Statement of Compliance (IGSoC) is the process by which organisations enter into an agreement with HSCIC for access to HSCIC’s services, including the NHS National Network (N3), in order to preserve the integrity of those services. The (Information Governance) or IG Toolkit is an online system which allows organisations to assess themselves or be assessed against Information Governance policies and standards. Read More

    SFG20 fmfirst integration

    Asckey have signed an agreement with BESA (Building Engineering Services Association) to become their first Approved Provider of SFG20.

    This means we are now able to supply fmfirst® estates and facilities ready programmed with the SFG20 data and relevant HTM instructions and frequencies. This data will be automatically updated each time a revised SFG20 update is released.

    Find out more.

    Facilities Show 2017

    Excel, London
    June 2017

    Asckey attended the Facilities Show, ExCel London again this year to demonstrate leading CAFM product suite fmfirst® – showcasing the latest from fmfirst® including the new SFG20* integration module.

    The Facilities Show, London Excel is a nationally recognised event that welcomes over 11000 FM professionals across all industries. The show offers a wealth of seminars, case studies and panel debates from experts in the industry covering current topics in Facilities Management and industry insight. The show includes a variety of exciting features on the show floor including the Innovation Trail, the Meet the Buyers Zone, and a Networking Bar. Read More