We offer a range of support services to complement the fmfirst® product suite. By working closely with clients we have developed a support package that fully meets user needs from system installation to bespoke training packages.
The vast majority of support calls are resolved directly via our N3 dial in connection to your application, removing the need for costly internal IT involvement or time consuming on-site visits.
Our systems are constantly evolving as a direct result of our involvement and analysis of: user requirements; current working practices and sector related statutory law implications.
- NHS specialist support team providing professional, in-house expert system and user support
- bespoke training options that target key functional areas
- User feedback groups – have your say on future system development for improved efficiency
- N3 backed remote application hosting that provides a safe and secure site to support your system and essential data (with minimum involvement from internal IT teams)
We are continually developing new functionality to ensure software systems provide maximum benefit to our clients, help meet efficiency targets and legislative obligations.
Contact us today on 0845 270 7747 to discuss your system support requirements.